On August 27, 2005, Rogers Wireless informed Susan Drummond that she owed over $12,000 for charges that had been racked up on her stolen cell phone when she was out of the country. She disputed that claim.
Drummond fought,
                     won,
       Ted Rogers apologized,
          and
   promised to come to tea
ROGERSandMe
A Journalist's discoveries
           made the difference

CBC Television News Report
Harry Gefen